Recognition of an employee who has significantly contributed to the overall success of Astra Bank...that is the mission of the Shining Star program. This award is given out on a quarterly basis to an employee who has gone above and beyond the call of duty in their day-to-day work. Nominations are submitted by their fellow peers. Astra Bank is pleased to announce the two recipients of the “Shining Star” award for the 2nd quarter of 2017 are Chandler Johnston and Vicki Nothern!
Chandler has been with Astra Bank just over one year. In that short period of time, Chandler has been a great help during the recent acquisition, and has shown patience when assisting staff with new systems and procedures. There are additional reasons why Chandler was nominated (and chosen) as a recipient for the award. These include:
- Chandler has superior customer service skills, banking knowledge, clerical, computer and communications skills;
- Chandler has also been very helpful with new customers and new personalities;
- She answers all questions with a smile and never makes you feel like you are bothering her (even when she is busy);
- Chandler has a great personality… she is cheerful, funny, laid back and never gets angry;
- Chandler is a quick learner and is great at multi-tasking;
- Chandler is a joy to work with.
Pictured is Chandler Johnston with President & CEO Kyle Campbell
With not quite a year under her belt, Vicki has had a huge impact on the Scandia location. Her positive attitude and willingness to tackle anything that is asked of her has been a true asset to Astra Bank. Other reasons Vicki was nominated (and chosen) for the award is:
- She makes sure our customers get the service they deserve and is not afraid to go the extra mile;
- Vicki has done an excellent job at keeping everyone on task and making sure that every customer is taken care of;
- Vicki takes time to sit down and train on banking processes and is willing to share her 40+ years of banking experience. This has been a tremendous help to the front line so that we can better help serve our customers;
- She is always willing to take on new projects and makes an appearance at community events (i.e. Baby contest for Riverfest);
- She always takes the initiative for the gift display, which has been very helpful;
- We are glad to have Vicki as part of the Astra Bank family.
Pictured is Vicki Nothern with President & CEO Kyle Campbell
Congratulations on receiving the 2nd Quarter 2017 Shining Star award!