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Security Center

Alert: We have received reports of fraudulent phone calls and text messages that appear to be coming from Astra Bank. If you receive a phone call from someone claiming to represent Astra Bank, do not give out any personal information if asked. Legitimate Astra Bank calls will not request your debit or credit card number, account numbers, or personal information. If you believe you have received a fraudulent call, hang up immediately and call your local branch to verify the call's legitimacy. If you believe your account information or debit card number has been compromised, contact your local branch immediately or visit our Victim Resources page to learn what steps to take.

Keeping your account information as well as your finances safe and secure is one of Astra Bank's top priorities. Use our Security Center to keep up to date on the latest fraud information, learn about our policies regarding your personal information, or know where to report a scam or a lost/stolen debit card.

Privacy

Curious how Astra Bank uses your personal information? View our privacy policy and what we do with your information here.

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Security

Staying informed about the methods and tactics scammers use to get your information is the best defense against fraud. Learn how to stay secure here.

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Victim Resources

Do you believe you, or someone you know, has been the victim of a scam, fraud, or has had their identity stolen? Take action with these resources for victims.

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5 Steps to Help Your Children Stay Safe Online
February 22, 2023 | Mitchell Sahlfeld | Privacy and Security

While the internet can be an abundant resource and great educative tool for children, it is important to teach them how to stay safe online and ensure they are protected from potential threats. Here are 5 steps you can take to help your children stay safe online.

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The Importance of Keeping Your Data Private
January 23, 2023 | Mitchell Sahlfeld | Privacy and Security

Taking steps to keep your personal data private, especially online, is one the best ways you can protect your personal information from cyber criminals and hackers who may try to use it for their own gain. Here are some key reasons why it is important to be careful with your information.

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Scam Alert: Text Message Scammers Want Your Account Information
September 07, 2022 | Mitchell Sahlfeld | Privacy and Security

Receiving text alerts for the things we care about like making sure a package was delivered, the food has arrived, or a debit card has been compromised, helps make our day easier. Scammers, however, love to use these same communication methods against us when attempting to grab our sensitive information.

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